The Stepladder Technique
Tuesday, November 26, 2013
Making decisions within a group can often be
challenging. When things go well, they can go very well. However, when
things go wrong, you can end up mired in conflict. Some people may fight for recognition and position,
others may be over-critical or disruptive, while others may sit
quietly and not contribute anything to the overall effort. Because
of this, groups can often spin out of control and make worse
decisions than individuals working on their own.
When this happens, it's easy to see why some people throw their
hands up in frustration and give up. However, when a group works
in the right way, it really WORKS. Groups that function
effectively together can outperform individuals and make much
better decisions.
But how do you make your group effective? How do you get all group members to contribute and inspire one another to create great
ideas and solutions?
The Stepladder Technique is a useful method for encouraging
individual participation in group decision making.
What is the Stepladder Technique?
The Stepladder Technique is a simple tool that manages how members enter
the decision-making group. Developed by Steven Rogelberg, Janet
Barnes-Farrell and Charles Lowe in 1992, it encourages all members to contribute
on an individual level BEFORE being influenced by anyone else.
This results in a wider variety of ideas, it prevents people from
"hiding" within the group, and it helps people avoid being
"stepped on" or overpowered by stronger, louder group members.
All of this helps the group make better decisions.
How to Use the Tool
The Stepladder Technique has five basic steps. Here's how it works:
Step 1: Before getting together as a group, present the task or problem to
all members. Give everyone sufficient time to think about what
needs to be done and to form their own opinions on how to best
accomplish the task or solve the problem.
Step 2: Form a core group of two members. Have them discuss the
problem.
Step 3: Add a third group member to the core group. The third
member presents ideas to the first two members BEFORE hearing the
ideas that have already been discussed. After all three members
have laid out their solutions and ideas, they discuss their
options together.
Step 4: Repeat the same process by adding a fourth member, and so
on, to the group. Allow time for discussion after each additional
member has presented his or her ideas.
Step 5: Reach a final decision only after all members have been
brought in and presented their ideas.
The Stepladder Technique is similar to the Delphi Method , another tool that's often used in groups to prevent Groupthink and to encourage participation. While both tools have the same objective, they differ in a few key ways:
In the Delphi Method, an objective facilitator or leader manages the group. In the Stepladder Technique, all members are equal.
The Delphi Method keeps members anonymous. The facilitator manages the flow of information, and members may have no idea who else is in the group. The Stepladder Technique involves face-to-face meetings, so everyone knows who the other members are.
The Delphi Method is a lengthy process, while the Stepladder Technique is much quicker.
The Delphi Method is often used for major decisions that need input from a large number of people. The Stepladder Technique works best with smaller groups that make a wide range of decisions.
Tip:
Groups can begin to lose their effectiveness and ability
to make good quality decisions if they have too many members. Keep
your group small – four to seven team members – to maximize
effectiveness.
Key Points
The Stepladder Technique is a step-by-step approach that helps you ensure
that all members of a group participate and are heard. The
technique allows shy, quiet people to present their ideas before
other group members can influence them, and it allows everyone to
hear many different viewpoints before reaching a final decision.
Tags:
Decision Making, Skills
challenging. When things go well, they can go very well. However, when
things go wrong, you can end up mired in conflict. Some people may fight for recognition and position,
others may be over-critical or disruptive, while others may sit
quietly and not contribute anything to the overall effort. Because
of this, groups can often spin out of control and make worse
decisions than individuals working on their own.
When this happens, it's easy to see why some people throw their
hands up in frustration and give up. However, when a group works
in the right way, it really WORKS. Groups that function
effectively together can outperform individuals and make much
better decisions.
But how do you make your group effective? How do you get all group members to contribute and inspire one another to create great
ideas and solutions?
The Stepladder Technique is a useful method for encouraging
individual participation in group decision making.
What is the Stepladder Technique?
The Stepladder Technique is a simple tool that manages how members enter
the decision-making group. Developed by Steven Rogelberg, Janet
Barnes-Farrell and Charles Lowe in 1992, it encourages all members to contribute
on an individual level BEFORE being influenced by anyone else.
This results in a wider variety of ideas, it prevents people from
"hiding" within the group, and it helps people avoid being
"stepped on" or overpowered by stronger, louder group members.
All of this helps the group make better decisions.
How to Use the Tool
The Stepladder Technique has five basic steps. Here's how it works:
Step 1: Before getting together as a group, present the task or problem to
all members. Give everyone sufficient time to think about what
needs to be done and to form their own opinions on how to best
accomplish the task or solve the problem.
Step 2: Form a core group of two members. Have them discuss the
problem.
Step 3: Add a third group member to the core group. The third
member presents ideas to the first two members BEFORE hearing the
ideas that have already been discussed. After all three members
have laid out their solutions and ideas, they discuss their
options together.
Step 4: Repeat the same process by adding a fourth member, and so
on, to the group. Allow time for discussion after each additional
member has presented his or her ideas.
Step 5: Reach a final decision only after all members have been
brought in and presented their ideas.
The Stepladder Technique is similar to the Delphi Method , another tool that's often used in groups to prevent Groupthink and to encourage participation. While both tools have the same objective, they differ in a few key ways:
In the Delphi Method, an objective facilitator or leader manages the group. In the Stepladder Technique, all members are equal.
The Delphi Method keeps members anonymous. The facilitator manages the flow of information, and members may have no idea who else is in the group. The Stepladder Technique involves face-to-face meetings, so everyone knows who the other members are.
The Delphi Method is a lengthy process, while the Stepladder Technique is much quicker.
The Delphi Method is often used for major decisions that need input from a large number of people. The Stepladder Technique works best with smaller groups that make a wide range of decisions.
Tip:
Groups can begin to lose their effectiveness and ability
to make good quality decisions if they have too many members. Keep
your group small – four to seven team members – to maximize
effectiveness.
Key Points
The Stepladder Technique is a step-by-step approach that helps you ensure
that all members of a group participate and are heard. The
technique allows shy, quiet people to present their ideas before
other group members can influence them, and it allows everyone to
hear many different viewpoints before reaching a final decision.
