Better Processes
Monday, November 25, 2013
Welcome to this Bite-Sized Training
session! Designed to fit into just one hour , you will learn how to:
Create a process map to chart the flow of activity in a specific business process.
Create a Swim Lane Diagram to clarify who is responsible for the various nodes on the process map.
Ask questions about your business processes to identify areas of improvement.
To get started, just follow the steps below.
And don't forget that we're here to help you by answering
your questions in the forum thread for this Bite-Sized Training topic.
Step 1. Introduction to Better Processes
Step 2.
Download your workbook Click
here to open your workbook in a new window. You can either type in your answer to the various exercises and then click Save, or you can print the document out in hard copy and fill it in by hand. If you have problems downloading the pdf, try RIGHT CLICKING the link above and then saving to your desktop using the "Save Target As..." menu item. This lets you choose where it goes and shows download progress.
The document's in Adobe Acrobat format. If you don't have Acrobat Reader installed, you can download it for free
here . If you still can't download, contact us at members.helpdesk@mindtools.com and we'll send it through to you.
Step 3. Ask your trainer questions
Click on "Ask your trainer questions" to post your thoughts and get individual replies in the Bite-Sized Training forum.
Mark this article as completed on your Personal Learning Plan
Where to go from here: More Bite-Sized Training
Tags:
Skills, Strategy Tools
session! Designed to fit into just one hour , you will learn how to:
Create a process map to chart the flow of activity in a specific business process.
Create a Swim Lane Diagram to clarify who is responsible for the various nodes on the process map.
Ask questions about your business processes to identify areas of improvement.
To get started, just follow the steps below.
And don't forget that we're here to help you by answering
your questions in the forum thread for this Bite-Sized Training topic.
Step 1. Introduction to Better Processes
Step 2.
Download your workbook Click
here to open your workbook in a new window. You can either type in your answer to the various exercises and then click Save, or you can print the document out in hard copy and fill it in by hand. If you have problems downloading the pdf, try RIGHT CLICKING the link above and then saving to your desktop using the "Save Target As..." menu item. This lets you choose where it goes and shows download progress.
The document's in Adobe Acrobat format. If you don't have Acrobat Reader installed, you can download it for free
here . If you still can't download, contact us at members.helpdesk@mindtools.com and we'll send it through to you.
Step 3. Ask your trainer questions
Click on "Ask your trainer questions" to post your thoughts and get individual replies in the Bite-Sized Training forum.
Mark this article as completed on your Personal Learning Plan
Where to go from here: More Bite-Sized Training
